GG Network Wiki
Troubleshooting
When you cannot connect or something never arrived.
4 articles
You cannot connect
Work through the causes in order — version, address, network, ban — instead of guessing.
Your purchase has not arrived
The four checks that resolve nearly every case, in the order worth doing them.
Reporting a player
What is worth reporting, what evidence actually helps, and what happens after you send one.
Appealing a ban or mute
How to write an appeal that gets read, what makes one fail immediately, and what to do while you wait.